⚠ File a Broker Report

Got burned by a broker?

Tell us what happened. Reports land in our internal review queue, not on the broker's public profile. Once we verify the pattern, we promote the report to a public flag.

What this is for

Internal review. We read every submission, cross-check against FMCSA records, and may follow up by email.
Pattern detection. Three or more verified reports against the same broker triggers a manual review.
Manual flag. If we promote a report to high severity, it becomes a public flag on that broker's profile.
No auto-flagging. Single submissions don't change a broker's status — prevents spite reporting.

For active fraud, also file with the FMCSA National Consumer Complaint Database (1-888-DOT-SAFT · nccdb.fmcsa.dot.gov) — they have actual enforcement authority. We track and surface; FMCSA acts.

File a Broker Report

Broker MC Number*

Just the digits, with or without 'MC-'. Required so we can route the report to the right broker file.

What happened?*

Bait-and-switch pricing

Quoted price didn't match what I was charged.

Deposit taken, no service

Paid a deposit, broker disappeared / no carrier ever assigned.

Double-brokering / phantom carrier

A different carrier showed up than what was on the dispatch sheet.

Hostage vehicle at delivery

Driver demanded extra payment to release my car.

Fake MC / identity spoofing

The company quoting me wasn't actually who they claimed to be.

Other

Something else worth flagging.

Pick the closest category. Use 'Other' if nothing fits.

Tell us what happened*

0 chars · need 20 more

At least 20 characters. Include dates, dollar amounts, names you were given, and any documentation you have. The more specific, the faster we can act on it.

Your contact

Your name

Optional — helps us follow up.

Your email*

We may follow up to verify details. Not displayed publicly. Not shared.

We don't auto-flag brokers. Reports go to manual review.

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